Communications Platform as a Service
Every channel, one API.
Add SMS, WhatsApp, Viber, voice, video and email to the systems you already run, without building telecoms infrastructure. Pay for what you use and scale on demand.
- SMS
- Viber
- Voice
- Video
- countries reached
- 190+
- direct mobile operator links
- 130+
- platform SLA
- 99.999%
01 / Capabilities
Built on 8x8 CPaaS
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API-first
Use the low-code portal or integrate fully by API, from SMS alerts to in-app video calls.
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Unified dashboard
Run SMS, voice, WhatsApp, Viber and video campaigns in one place, with real-time analytics.
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Campaigns and automation
Send at volume, automate workflows and run two-way conversations with templates and an automation builder.
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Verification and fraud protection
Multi-channel OTPs, number intelligence and traffic monitoring protect your customers and your brand.
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Governance
Sender IDs, templates, consent management, throughput controls and exportable delivery analytics.
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Smart routing
Rule- and time-window-based routing, triggered from Salesforce, Zendesk, ServiceNow or your own apps.
Outcomes
What you gain
- Integrate with existing apps, CRMs and help desks quickly
- Pay-as-you-go scaling
- Better deliverability and redundancy
- Reach customers on the channels they prefer
Why Radiant
Partners since 2024
Radiant entered CPaaS with Vonage and 8x8.
Local expertise
Implementation and support from Kuala Lumpur.
Part of a bigger picture
CPaaS plugs straight into KeyAI and your contact centre.
Ready to transform your business?
Tell us about your customers and your goals. We’ll show you what AI, cloud and better integration can do for both.
Since 1997 · Genesys, Google and 8x8 partner · Kuala Lumpur